ZUIKO DIGITAL ED 12-60mm F2.8-4.0SWD

Dear Valued Customers of Olympus Products.

It has come to our attention that the auto-focus function in the DSLR models becomes destabilized when using the Zuiko Digital ED 12-60mm F2.8-4.0 SWD.

On this note, Olympus is offering detailed inspection and whatever necessary repair, at no charges, for lenses bearing serial numbers between 230008790~230008795, 230008804, 230008806~230008808,and 230008810~230008812 marked on the lens as shown on the diagram below.

If you find your lens requires immediate attention, please forward it to our Olympus Service Centre. Our address is as below:

Olympus (Malaysia) Sdn Bhd
Suite D-10-P1, Level 10, Plaza Mont' Kiara,
2, Jalan Kiara , Mont' Kiara ,
50480 Kuala Lumpur, Malaysia.
Tel: (603) 6203 3882
Fax: (603) 6203 3885
http://www.olympus.com.my

Branches
Olympus (Malaysia) Sdn Bhd - Penang
Suite 3A.6, Level 3A, Wisma Great Eastern,
25, Lebuh Light, 10200 Penang.
Tel: (604) 262 2832
Fax: (604) 262 5832

Olympus (Malaysia) Sdn Bhd - Kuching
Level 6-5A, 6th Floor Menara MAA,
Lot 86, Section 53,
Jalan Central Timur,
93300 Kuching, Sarawak.
Tel: (082) 253 885
Fax: (082) 256 885

We sincerely apologize for any inconvenience caused and appreciate your utmost understanding on this matter.

Phenomenon
When capturing the subject, the auto-focus function becomes unstable, or sometimes may not work at all. However, when using the Manual focus, the focus function works properly.

Possible Cause
There could be a fault related to the manufacturing process of the auto-focusing drive.