Dear Valued Customers,

 

Thank you for your continuous support to Olympus, and we hope you have captured many great moments with our products.
 
It has come to our attention that there is a possibility that a part of the VG-170 body might emit a mild electric shock during usage. However, this only affects a small number of units. Due to this mild shock, you may experience slight numbness in your fingertips, but it is not strong to affect the user severely.
 
For your safety, we would like to offer you a complimentary inspection and repair.
 
Your patience and understanding of this matter is appreciated. We will do our utmost best to ensure the quality of our products for your use.

Olympus Corp.


Product
Olympus VG-170
VG-170_Notice
●Phenomenon
There is a possibility of a mild electric shock when you operate the zoom lever or shutter button.
Due to this mild shock, you may experience slight numbness in your fingertips, but it is not strong to affect the user severely.
 
●Cause
In a part of the camera, there is a defect during the assembly at the factory. In this case, when a strong impact is applied to the camera body, there is a possibility of a mild electrical leak to the zoom lever and shutter button.
 
●Treatment
We will offer complimentary inspection and repair. Even if you are able to use it without any problems, please take this opportunity to send your camera in for an inspection and any possible repairs.
 
●How to send the VG-170
You may send your VG-170 in to our Service Center.
Unit No.10-8,Menara 1MK, Kompleks’ 1Mont’ Kiara’,
No.1 Jalan Kiara, Mont Kiara, 50480 Kuala Lumpur.
Tel:603-6411 0000

Opening Hours
Mondays to Fridays: 9:00 am - 5:30 pm  
Saturday, Sundays and Public Holidays Closed.

 

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